Returns & Exchanges

We want you to be completely satisfied with your purchase from A-line CPH. If for any reason you are not happy with your order, you can return it under the terms below.

Right of Withdrawal (EU / Denmark)

In accordance with Danish and EU consumer law, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without justification — this is your statutory “cooling-off” period.

Free Returns in Denmark

A-line CPH offers free returns for all orders shipped within Denmark.

Eligibility for Returns

  • Items must be unused and unworn, in the same condition as received.
  • Returned in the original packaging with all tags attached.
  • Accompanied by proof of purchase (order confirmation or receipt).

How to Start a Return

Please contact us at info@a-linecph.dk to request a return authorization. Once approved, we will provide you with a prepaid return label and instructions.

Items must be shipped back within 14 days of receiving your return approval to:

A-line CPH
Ceylonvej 8
2300 København S
Denmark

Returns without prior approval cannot be accepted.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us immediately. We will arrange a replacement or a full refund at no cost to you.

Non-returnable Items

  • Personalized or custom-made products
  • Gift cards
  • Final sale items

Exchanges

If you wish to exchange an item, please return the original product first. Once the return is accepted, you may place a new order for your preferred item.

Refunds

Once we receive and inspect your return, we will notify you by email. Approved refunds will be processed within 7 business days and issued to your original payment method. The original shipping fee (if any) is non-refundable.

If more than 10 business days have passed since your refund approval and you have not received your refund, please contact us at info@a-linecph.dk.

Simple, Fair & Responsible

We believe in fair and sustainable fashion — our return process is designed to be transparent and eco-conscious, in line with our brand values.